Frequently Asked Questions
We understand there are many questions you would like to ask prior to working with us. Here are the most common questions we get asked.
We have an on-boarding process which is simple and effective for all our clients.
For small business owners, employing part-time or full-time staff can be a commitment too far away and hiring a temp is too costly. A virtual PA is less commitment, requires no recruitment and knows exactly what is needed to help businesses, irrelevant of size, work more effectively.
Yes – cover on site when you need it. This may be for your own personal assistant when he/she is on annual leave or even cover for maternity. You might just need a pair of extra hands to help out during chaotic times!
Our promise it to deliver an exceptional service to all our clients. Being able to spot opportunities to be able to go “above and beyond” is what makes us stand out from the crowd.
Every client has their own preferred method of communication and we will always adapt to what best works for you.
We work 9-5 weekdays, however we understand that there maybe last minute requests which cannot be met during normal office hours. We can work evenings and weekends, however there will be an extra charge incurred.
No lock in contract, no overhead commitment, just the bonus of extra resources, letting you concentrate on working on your business not in it. Sometimes, during your busy periods, you may just need that extra hand, taking the pressure off your own staff. Building up a solid trusting relationship with your VA ensures that you are getting exactly what you want. They will gain knowledge of your management style and how you like things to be done.